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If you have any questions or feedback on your experience with the Box website, need assistance with order tracking, or wish to place an order, please get in touch with us through one of the methods provided below, our phone line, chat and email are open:
Customer Service Hours
Monday-Friday:
09:00AM - 06:00PM (GMT)
Saturday:
09:00AM - 05:00PM (GMT)
*Excluding Bank Holidays
By Email
Send an email to our Customer Service team at customerservice@box.co.uk We aim to respond to your email within 24 hours of receipt.
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Call Us
Need to chat about your order?
Call our helpful customer service team
on 020 3337 8950.
Find Quick Answers!
Below you’ll find answers to the questions we get asked the most from customers.
PayPal Pay in 3: Spread the Cost! Learn more here.
PayPal Pay in 3 are trading names of PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH. Terms and conditions apply. PayPal Pay in 3 is not regulated by the Financial Conduct Authority. Pay in 3 eligibility is subject to status and approval. 18+. UK residents only. Pay in 3 is a form of credit. Check if affordable and how you will repay. May make other borrowing more difficult or expensive. See product terms for more details.
*Get Free Standard Delivery on all orders over £100. Express delivery options are available at checkout. Orders must be placed before 3pm to qualify.
Intel, the Intel Logo, Intel Inside, Intel Core, and Core Inside are trademarks of Intel Corporation in the U.S. and/or other countries.
Join our mailing list and enjoy £5 off your first order! T&Cs Apply. You must be logged in to use the voucher, available to use on orders over £20. One use per customer.
Copyright © 1996-2025 Fivetech LTD | Terms and Conditions
Box.co.uk is a trading name of Five Tech Ltd
PayPal Pay in 3: Spread the Cost! Learn more here.
PayPal Pay in 3 are trading names of PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH. Terms and conditions apply. PayPal Pay in 3 is not regulated by the Financial Conduct Authority. Pay in 3 eligibility is subject to status and approval. 18+. UK residents only. Pay in 3 is a form of credit. Check if affordable and how you will repay. May make other borrowing more difficult or expensive. See product terms for more details.
*Get Free Standard Delivery on all orders over £100. Express delivery options are available at checkout. Orders must be placed before 3pm to qualify.
Intel, the Intel Logo, Intel Inside, Intel Core, and Core Inside are trademarks of Intel Corporation in the U.S. and/or other countries.
Join our mailing list and enjoy £5 off your first order! T&Cs Apply. You must be logged in to use the voucher, available to use on orders over £20. One use per customer.
Copyright © 1996-2025 Fivetech LTD | Terms and Conditions
Box.co.uk is a trading name of Five Tech Ltd