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Contact Us

If you have any questions or feedback on your experience with the Box website, need assistance with order tracking, or wish to place an order, please get in touch with us through one of the methods provided below.

By Email

Send an email to our Customer Service team at cs@box.co.uk. We aim to respond to your email within 24 hours of receipt. (Mon-Fri, excluding bank holidays).

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Live Chat

Live chat with our Customer Service team here between 9:00am and 6:00pm (Mon- Fri, excluding bank holidays).

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Find Quick Answers!

Below you’ll find answers to the questions we get asked the most from customers.